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Get in Touch
Zurich Call Centre
Mondays - Fridays
8:30AM - 5:15PM
1-300-888-622 (within Malaysia)
+603-2109-7999 (outside Malaysia)
You may also drop us a line using this enquiry form
Zurich Roadside Assistance
(24-Hour Hotline)
+603-7989 0345
(for WhatsApp chat and local landline calls only)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
Zurich Courtesy Car Programme
Mondays – Fridays:
9:00AM - 6:00PM
Saturdays:
9:00AM - 1:00PM
(excluding Sundays and Public Holidays)
Important Notice
Change of Third-Party Administrator
If you are a General Insurance group policy holder or General Takaful group certificate holder, please continue to use the IHP Health Concierge app and hotline at 1-800-82-6100 (IHP) for medical claims assistance until your next renewal. After your renewal, you may start using the Zurich MyMed app and MiCare hotline at 1-800-88-2318.
Implementation of e-Invoicing
In line with the Government's plan, Zurich Malaysia will be implementing e-invoicing from 1 August 2024 and start issuing validated e-Invoices to customers for all transactions starting 1 July 2025 onwards.