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Want to know more?

Contact us or visit our branches near you!

Contact Us

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General Enquiries

Mondays – Fridays:

8:30AM - 5:15PM

(excluding Public Holidays)

1-300-888-622
(within Malaysia)

+603-2109-7999
(outside Malaysia).

callcentre@zurich.com.my

IHP-07

Medical Claims & Hospital Admission Assistance
(24-Hour Hotline)

1-800-82-6100

E-mail: zurichmedical@ihpmy.com

For more info on medical assistance, click here.

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Zurich Roadside Assistance
(24-Hour Hotline)

1-300-88-5566

 +603-7989 0345
(for WhatsApp chat and local landline calls only)

e-Request

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

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Zurich Travel Assistance
(24-Hour Hotline)

+603 7841 5630

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

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Our Branches

Operating Hours :
Mondays - Fridays
8.30AM – 5.00PM

Operating Hours for Branches located in Kelantan & Terengganu :
Sundays - Thursdays
8.30AM – 5.00PM

All branches will be closed on Public Holidays and designated State Holidays.

Look for the branch nearest to you here.

image_icon_contact us_our head office

Our Head Office

Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City,
59200 Kuala Lumpur, Malaysia

Navigate via Google Maps
Navigate via Waze

IMPORTANT NOTICE:

For payments, enquiry, servicing and claims document submission, please visit our Zurich branches.

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Enquiry Form

You may also drop us a line using this Enquiry Form

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Online Appointment
Bookings

Can't get to our branch?
Set up a virtual appointment and we will assist you.

Email us at employee.screening@zurich.com.my. Our Human Resource personnel will attend to your request.  
Please submit to us the following documents for verification:

From Financial Institutions From Non-Financial Institutions
  • Reference Template as required by Bank Negara Malaysia
  • Consent Form duly signed by Candidate(s)
  • Request Letter
  • Consent Form duly signed by Candidate(s)

We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.

Email us at gigt.agtscreening@zurich.com.my.

Please submit to us the following documents for verification:

From Financial Institutions From Non-Financial Institutions
  • Reference Template as required by Bank Negara Malaysia
  • Consent Form duly signed by Candidate(s)
  • Request Letter
  • Consent Form duly signed by Candidate(s)

We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.