![image_hero_banner_contact us_media banner image_hero_banner_contact us_media banner](/_next/image?url=https%3A%2F%2Fedge.sitecorecloud.io%2Fzurichinsurf8c0-zwpshared-prod-d824%2Fmedia%2Fproject%2Fzurich-headless%2Fmalaysia%2Fimages%2Fcustomer-hub%2Fhero-banners%2Fimage_hero_banner_contact-us_media-banner.jpg%3Fh%3D3538%26iar%3D0%26w%3D3538&w=1600&q=75)
Contact Us
Want to know more?
Contact us or visit our branches near you!
Contact Us
![image_icon_contact us_call center MicrosoftTeams-image (129)](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_call-center.png?h=150&iar=0&w=150)
General Enquiries
Mondays – Fridays:
8:30AM - 5:15PM
(excluding Public Holidays)
1-300-888-622
(within Malaysia)
+603-2109-7999
(outside Malaysia).
![IHP-07 IHP-07](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_ihp.png?h=150&iar=0&w=150)
Medical Claims & Hospital Admission Assistance
(24-Hour Hotline)
E-mail: zurichmedical@ihpmy.com
For more info on medical assistance, click here.
![image_icon_contact us_zurich roadside assistance image_icon_contact us_zurich roadside assistance](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_zurich-roadside-assistance.png?h=150&iar=0&w=150)
Zurich Roadside Assistance
(24-Hour Hotline)
+603-7989 0345
(for WhatsApp chat and local landline calls only)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
![image_icon_contact us_z-travel assistance image_icon_contact us_z-travel assistance](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_z-travel-assistance.png?h=150&iar=0&w=150)
Zurich Travel Assistance
(24-Hour Hotline)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
![image_icon_contact us_our branches image_icon_contact us_our branches](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_our-branches.png?h=150&iar=0&w=150)
Our Branches
Operating Hours :
Mondays - Fridays
8.30AM – 5.00PM
Operating Hours for Branches located in Kelantan & Terengganu :
Sundays - Thursdays
8.30AM – 5.00PM
All branches will be closed on Public Holidays and designated State Holidays.
Look for the branch nearest to you here.
![image_icon_contact us_our head office image_icon_contact us_our head office](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_our-head-office.png?h=150&iar=0&w=150)
Our Head Office
Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City,
59200 Kuala Lumpur, Malaysia
Navigate via Google Maps
Navigate via Waze
IMPORTANT NOTICE:
For payments, enquiry, servicing and claims document submission, please visit our Zurich branches.
![image_icon_contact us_enquiry form image_icon_contact us_enquiry form](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/images/customer-hub/images/image_icon_contact-us_enquiry-form.png?h=150&iar=0&w=150)
Enquiry Form
You may also drop us a line using this Enquiry Form
![Image](https://edge.sitecorecloud.io/zurichinsurf8c0-zwpshared-prod-d824/media/project/zurich-headless/malaysia/knowledge/image_contact-us_virtual-appointment-(2).png?h=800&iar=0&w=800)
Online Appointment
Bookings
Can't get to our branch?
Set up a virtual appointment and we will assist you.
Email us at employee.screening@zurich.com.my. Our Human Resource personnel will attend to your request.
Please submit to us the following documents for verification:
From Financial Institutions | From Non-Financial Institutions |
|
|
We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.
Email us at gigt.agtscreening@zurich.com.my.
Please submit to us the following documents for verification:
From Financial Institutions | From Non-Financial Institutions |
|
|
We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.