
PA 1HR Approval
Only applicable to Personal Sentinel Version 3 (PSV3) & Personal Sentinel Version 3 Plus (PSV3+) customers.
Just scan the QR code below or WhatsApp us for a quick, smooth & hassle-free claims experience!
Applicable for claims of up to RM1,000 only.
Step 2
Send ‘Hi’ to initiate the chat via WhatsApp
Step 3
Upload required document(s) and your claim will be approved within 1 hour*
*Operating hours from 8:30AM to 4:30PM only
Step 4
Get your payment within 5 working days upon receipt of your acceptance of our offer
Terms and conditions apply.
Personal Accident (PA) Express Claim is only applicable to Personal Sentinel Version 3 (PSV3) & Personal Sentinel Version 3 Plus (PSV3+) policies/certificates with a claim amount of up to RM1,000. For other policies/certificates, kindly proceed with your claim submission at myzurichlife.com.my
For a claim amount of more than RM1,000, kindly proceed with your claim submission at myzurichlife.com.my
This is only applicable for motor vehicle accidents.
- If it is a self-accident (only involving your vehicle), police report is not required.
- If the accident involves a third party (damage to property or injury to another person), a police report is required.
- If it is a self-accident (only involving your vehicle), police report is not required.
- If the accident involves a third party (damage to property or injury to another person), a police report is required.
You can proceed to submit them at myzurichlife.com.my Please include the claim reference number you received via WhatsApp.
For claims below RM500, a medical report is not required. A note from
your doctor on the diagnosis, treatment or cause of injury is sufficient.
However, a medical report must be submitted for claims above RM500
However, a medical report must be submitted for claims above RM500