Press ReleaseKuala LumpurJuly 22, 2021

Zurich introduces Remote Signature towards sustainability

– Zurich Malaysia has introduced Remote Signature feature for its life insurance and family takaful plans towards more sustainable operations, among the earliest in the industry. This is also in support of the efforts by Bank Negara Malaysia and Securities Commission Malaysia in greening the financial sector.

Remote Signature minimises the need for face-to-face meetings by allowing customers to review their applications, upload supporting documents, and authenticate documents with a virtual signature.

This customer-centric feature is also applicable for the newly launched Zurich Everlasting Cover, a new comprehensive whole life plan providing death and disability protection up to age 100.

The plan guarantees every applicant* qualifies to receive protection against unexpected moments in life without the need for a medical check-up. This directly responds to reservations about exposure when going to a hospital in the current situation by enabling a virtual customer experience.

Zurich Everlasting Cover is specially designed to provide Malaysians with affordable protection via a hassle-free application with a ‘5G’ value proposition of guaranteed acceptance, guaranteed disability protection, guaranteed death coverage, guaranteed premium rate and guaranteed maturity benefit.

The plan provides customers with lifelong protection; as well as leaving a legacy for their loved ones with the maturity benefit after reaching their 100th birthday.

Zurich Life Insurance Chief Executive Officer Khoo Ai Lin said, “Disabilities can be caused by many factors including debilitating illnesses such as stroke and dementia. The patients are unlikely to be able to care for themselves and this can take a big emotional and financial toll on their families as a constant caregiver needs to be present.”

“The introduction of this protection plan is the result of the feedback and collaboration from our customers and distribution channels. We understand Malaysians are facing challenges and are concerned about undergoing medical screening in hospitals. Zurich believes in providing fair and worry-free coverage to our customers by making it possible and convenient in any challenging situation; be it pandemic or disasters. This is our commitment to create a brighter future for and with Malaysians,” she added.

The National Stroke Association of Malaysia revealed that 50,000 new stroke cases are recorded every year, of which 40% are below the age of 60. Over two-thirds of stroke survivors live with some form of disability such as paralysis, memory loss, or impaired ability to speak. 70% of stroke survivors become dependents or need assistance in living, placing a financial strain on loved ones.

Meanwhile the Malaysian National Health and Mobility Survey found that 8.5% of senior citizens have dementia. With Malaysian females and males expected to live up to 77.6 and 72.6 years respectively1, planning ahead will be a wise move.

For more information, customers can consult any of Zurich’s licensed wealth planners or visit www.zurich.com.my.

1The Abridged Life Tables, Malaysia, 2018-2020 by Department of Statistics Malaysia
* Based on entry age all the way to age 65
**Based on entry age of 40 years old and below

Zurich Insurance Group

Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at www.zurich.com

Zurich Malaysia

Zurich Malaysia is a collective reference term for the Zurich Insurance Group (Zurich) business subsidiaries operating in Malaysia: Zurich General Insurance Malaysia Berhad, Zurich Life Insurance Malaysia Berhad, Zurich General Takaful Malaysia Berhad and Zurich Takaful Malaysia Berhad. Zurich Malaysia offers a broad range of comprehensive insurance and takaful solutions; helping individuals as well as business owners understand and protect themselves, their businesses and their assets from risk. Zurich Malaysia has an integrated branch network in major cities nationwide as well as dedicated agency and distribution channels nationwide to serve the needs of its customers. For further information on Zurich Malaysia, visit www.zurich.com.my

Zurich General Insurance Malaysia Berhad

Zurich General Insurance Malaysia Berhad (ZGIMB), as part of Zurich Insurance Group, is an established general insurer headquartered in Kuala Lumpur. ZGIMB caters to the protection needs of individuals and business owners through a wide range of general insurance solutions covering motor, travel, property, financial and personal lines, small to medium enterprises as well as large industrial risks. Together with its dedicated employees, agency force, distributors and partners, supported by more than 35 branches nationwide, ZGIMB is committed to help its customers understand and protect their valuable assets and businesses from risks. Additionally, shariah-compliant general takaful solutions are made available to customers through its sister company, Zurich General Takaful Malaysia Berhad. For further information about ZGIMB, visit www.zurich.com.my