Updating of New (12-digit) Identity Card Number/Latest Passport Details/Other Personal Details
We wish to advise that it is important to update your latest personal details and provide us your 12-digit NRIC number as Zurich is moving to many digitalized approaches to provide seamless services to our valued customers. There are many available options for you to update your personal details.
For change of address, contact number and email address, you may update the change directly online via our customer portal https://myzurichlife.com.my.
To update your 12-digit NRIC number, please complete the Request for Change Form and submit the form together with a copy of your NRIC through email to callcentre@zurich.com.my.
Alternatively, you may approach your Wealth Planners or visit our nearest branch. If you need any assistance, please contact our Call Centre at 1-300-888-622 (Mondays - Fridays, 8:30am - 5:15pm).
Applicable for Life policyholder and takaful certificate holders only.