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Get in Touch
Zurich Call Centre
Mondays - Fridays
8:30AM - 5:15PM
1-300-888-622 (within Malaysia)
+603-2109-7999 (outside Malaysia)
You may also drop us a line using this enquiry form
Zurich Roadside Assistance
(24-Hour Hotline)
+603-7989 0345
(for WhatsApp chat and local landline calls only)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
Zurich Courtesy Car Programme
Mondays – Fridays:
9:00AM - 6:00PM
Saturdays:
9:00AM - 1:00PM
(excluding Sundays and Public Holidays)
Important Notice
Notice of Ipoh Branch Relocation
Our Zurich Ipoh branch will be closed for one day on 15 Nov 2024, Friday to facilitate our relocation to new premises.
We are ready to serve you at new premises on Monday, 18 Nov 2024, located at:
No. 53, Hala Pusat Perdagangan Canning 1,Pusat Perdagangan Canning II,
30350 Ipoh, Perak.
If you need any assistance, please contact our Call Centre at 1-300-888-622 (Mondays to Fridays; 8:30am - 5:15pm).
Call Centre Unavailable on 15th November (12:30pm - 5:15pm)
Our Call Centre will be closed on 15th November, Friday starting from 12.30pm to 5:15pm for the company team building. During this time, our team will not be available to take your calls. We will be back to assist you on 18th November, Monday starting from 8:30am.
For policy enquiries, please login to the customer portal, MyZurichLife at our company website, http://myzurichlife.com.my/ or drop us a line using Enquiry Form.
We apologize for any inconvenience caused. Thank you.
Implementation of e-Invoicing
In line with the Government's plan, Zurich Malaysia will be implementing e-invoicing from 1 August 2024 and start issuing validated e-Invoices to customers for all transactions starting 1 July 2025 onwards.
Update to IHP Mobile App
We are thrilled to announce that our Third-Party Administrator (TPA) – Integrated Health Plans (IHP), has just introduced IHP Health Concierge, a brand new mobile app designed to elevate your overall experience with a host of improved features! The existing mobile app will cease to function effective 1st September 2024. Don't miss out on the latest features and improvements!
General Insurance & General Takaful
Integration of Segamat Branch customer service operations into Melaka branch
As part of our continuous efforts to improve business efficiency, please be informed that our Segamat branch customer service operations will be integrated into our Melaka branch.
With effect from 1 April 2024, counter services will be offered at our Melaka branch located at:
110, 111 and 112, Taman Melaka Raya, 75000 Melaka.
Tel : 06-2821220
Fax : 06-2818380
If you need any assistance, please contact our Melaka Branch our our Call Centre at 1-300-888-622 (Mondays to Fridays; 8:30am - 5:15pm)