Frequently Asked Question (FAQ) - Insurance Charges Revision For Flex Medical with Upgrade

Please find the letter and frequently asked questions (FAQs) below to help you better understand the revision of insurance charges for your plan:

Note: If there is any discrepancy between the English, Bahasa Malaysia, Chinese and Tamil versions, the English version shall prevail.

Letter Flex Medical Insurance Charges Revision and Upgrade Offer (ENG) (248.8 KB/PDF)
FAQs Flex Medical Insurance Charges Revision and Upgrade Offer (ENG) (187.13 KB/PDF)

Letter Flex Medical Insurance Charges Revision and Upgrade Offer (BM) (231.25 KB/PDF)
FAQs Flex Medical Insurance Charges Revision and Upgrade Offer (BM) (177.23 KB/PDF)

Letter Flex Medical Insurance Charges Revision and Upgrade Offer (CHI) (331.55 KB/PDF)
FAQs Flex Medical Insurance Charges Revision and Upgrade Offer (CHI) (254.86 KB/PDF)

Letter Flex Medical Insurance Charges Revision and Upgrade Offer (TML) (455.72 KB/PDF)
FAQs - Flex Medical Insurance Charges Revision and Upgrade Offer (TML) (417.06 KB/PDF)

If you require further assistance, please contact your wealth planner. Alternatively, you may also contact our Customer Service Careline at 1-300-888-622, or email us at callcentre@zurich.com.my, or visit the nearest Zurich Life Insurance branch.