CONFIDENTIALITY STATEMENT

By using Zurich’s Whatsapp for Business, you affirm that customer of Zurich General Insurance Malaysia Berhad (“ZGIMB”) and/or Zurich General Takaful Malaysia Berhad (“ZGTMB”) (collectively, “ZURICH”) has requested for repair services on a vehicle having coverage from ZURICH (“Purpose”) and for the Purpose you would require information such as policy/certificate number and windscreen coverage (“Confidential Information”). In order for us to attend to your enquiries and/or release Confidential Information to you, please indicate your agreement to the following in accordance with the instruction set out as below:

1. that all Confidential Information shall be kept confidential and be used solely for the Purpose;
2. not to disclose, reproduce, distribute, publish or in any way communicate to any person unless with prior written consent from ZURICH and you shall procure from such person to keep the Confidential Information strictly confidential on terms no less stringent than the obligations set out contained here;
3. to maintain adequate security measures to safeguard the Confidential Information from unauthorized disclosure, access or use;
4. to immediately notify ZURICH upon discovery of any unauthorized activity or breach of confidentiality or security in respect of the Confidential Information and take immediate measures to remedy and stop such unauthorized activity; and
5. to fully indemnify ZURICH for all losses, damages, claims, actions, proceedings, costs, expenses of whatsoever nature resulting from the said breach.