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e-Invoicing

Implementation of e-Invoicing

The Government intends to implement e-Invoice in stages in an effort to enhance the efficiency of Malaysia’s tax administration management. In line with the Government’s plan, Zurich Malaysia* will also be implementing e-Invoice effective from 1 August 2024.

(*Zurich Malaysia refers to Zurich Life Insurance Malaysia Berhad, Zurich General Insurance Malaysia Berhad, Zurich Takaful Malaysia Berhad and Zurich General Takaful Malaysia Berhad)

However, please be informed that the members of the Insurance Industry Associations (i.e. LIAM, PIAM, MTA), including Zurich Malaysia, are granted approval by Inland Revenue Board of Malaysia ("IRBM") to issue consolidated e-Invoice for all its provision of products and services and are not required to issue validated e-Invoice to customers for individual transactions during the period of 1 August 2024 to 30 June 2025.

As such, Zurich Malaysia will only start to issue validated e-Invoices to customers for all transactions starting 1 July 2025 onwards.

Based on the latest e-invoicing guidelines as issued by IRBM, please note that there is no requirement for the businesses / individuals to obtain validated e-invoices from Zurich Malaysia for income tax deduction / relief purposes at this juncture.

Data Collection of e-Invoicing

For Policy/Certificate Corporate Owners Only

To facilitate the adoption of e-invoices, policy/certificate corporate owner are required to update their records as below

  • 12 digit New Business Registration Number (BRN)
  • Tax Identification Number (TIN)
  • Malaysia Standard Industrial Classification (MSIC) Code
  • Tourism Tax Registration (TTR)* if applicable
  • Sales Tax and Service Tax (SST)* if applicable

Refer to the below Request for Change form and user guide for steps on how to update the information

 

Frequently Asked Questions

An e-Invoice is a digital representation of a transaction between a supplier and a buyer formatted in a structured, machine-readable manner. It is a file created in the format specified by the Inland Revenue Board of Malaysia (IRBM ) (i.e., in XML or JSON file format) and not in the form of PDF, JPG and etc.
Zurich Malaysia has implemented e-Invoice effective from 1 August 2024. However, please be informed that the members of the Insurance/Takaful Industry Associations (i.e., LIAM, PIAM, MTA), including Zurich Malaysia, have been granted approval by the IRBM to issue consolidated e-Invoices for all provisions of products and services and are not required to issue validated e-Invoices to customers for individual transactions during the period from 1 August 2024 to 30 June 2025.

As such, Zurich Malaysia will only start issuing validated e-Invoices to customers for all transactions starting from 1 July 2025 onwards.
Zurich Malaysia has implemented e-Invoice effective from 1 August 2024. However, please be informed that the members of the Insurance/Takaful Industry Associations (i.e., LIAM, PIAM, MTA), including Zurich Malaysia, have been granted approval by the IRBM to issue consolidated e-Invoices for all provisions of products and services and are not required to issue validated e-Invoices to customers for individual transactions during the period from 1 August 2024 to 30 June 2025.

As such, Zurich Malaysia will only start issuing validated e-Invoices to customers for all transactions starting from 1 July 2025 onwards.
Zurich Malaysia will begin issuing self-billed e-Invoice to its customers and agents from 1 February 2025 onwards.

Zurich Malaysia shall inform if there is any change in the implementation date.
No, the issuance of e-Invoice is not limited to only transactions within Malaysia. It is also applicable for cross-border transactions.
Yes, when Customers request for an e-Invoice to be issued, they are required to provide their details to Zurich Malaysia for the purpose of issuing e-Invoice.

Please refer to Data Collection of e-Invoicing.
If the mandatory information provided is incomplete or incorrect, IRBM may reject the e-Invoice during validation. Therefore, Zurich Malaysia will not be able to issue a validated e-Invoice to customers.

TIN registration for individual citizens and permanent residents aged 18 and above is automatic through data obtained from the National Registration Department.

Registered TIN can be checked through the following methods

  • Check from e-Daftar menu (without login to MyTax Portal)
  • MyTax portal at the link https://mytax.hasil.gov.my;
  • Hasil Contact Center at 03-89111000 / 603-89111100 (Overseas); or
  • Any nearby HASiL office.

Individuals other than the above categories must apply for TIN registration through the e-Daftar application at MyTax Portal, https://mytax.hasil.gov.my.


In the case where policyholder does not require an e-invoice, Zurich Malaysia will issue a normal statement / bill to policyolder (same as current business practice, in which such information included in statement / bill will not be required to submit for IRBM’s validation).

Zurich Malaysia will aggregate statements / bills to create and submit consolidated e-Invoice for IRBM’s validation in accordance with the current issuance period for statements / bills. The submission should be made within seven (7) calendar days after the end of the month of issuance of statements / bills.
No impact. Policyholder/agent can continue to claim tax deductions or personal tax relief using existing documentation until such time the legislation has been amended.