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Contact Us

Want to know more?

Contact us or visit our branches near you!

Contact Us

call center

Call Centre

Mondays – Fridays: 
8:30AM - 5:15PM
(excluding Public Holidays)

1-300-888-622
(within Malaysia) 

 +603-2109-7999
(outside Malaysia).

IHP-07

Medical Claims & Hospital Admission Assistance 
(24-Hour Hotline)

1-800-82-6100

E-mail: zurichmedical@ihpmy.com

For more info on medical assistance, click here.

image_icon_contact us_zurich roadside assistance

Zurich Roadside Assistance
(24-Hour Hotline)

1-300-88-5566

 +603-7989 0345
(for WhatsApp chat and local landline calls only)

e-Request

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

image_icon_contact us_zurich travel assistance

Zurich Travel Assistance
(24-Hour Hotline)

+603 7841 5630

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

image_icon_contact us_our branches

Our Branches


Operating Hours :
Mondays - Fridays
8.30AM – 5.00PM

Operating Hours for Branches located in Kelantan & Terengganu :
Sundays - Thursdays
8.30AM – 5.00PM

All branches will be closed on Public Holidays and designated State Holidays.

Look for the branch nearest to you here.

image_icon_contact us_our head office

Our Head Office


Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City,
59200 Kuala Lumpur, Malaysia

Navigate via Google Maps
Navigate via Waze


IMPORTANT NOTICE:

For payments, enquiry, servicing and claims document submission, please visit our Zurich branches.

image_icon_contact us_enquiry form

Enquiry Form

You may also drop us a line using this Enquiry Form

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Online Appointment Bookings

Can't get to our branch? 

Set up a virtual appointment and we will assist you.


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  • I want to make an employee reference check

    Email us at employee.screening@zurich.com.my. Our Human Resource personnel will attend to your request.  
    Please submit to us the following documents for verification:

    From Financial Institutions From Non-Financial Institutions
    • Reference Template as required by Bank Negara Malaysia
    • Consent Form duly signed by Candidate(s)
    • Request Letter
    • Consent Form duly signed by Candidate(s)

    We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.

  • I want to make a General Insurance / General Takaful agent reference check

    Email us at gigt.agtscreening@zurich.com.my.

    Please submit to us the following documents for verification:

    From Financial Institutions From Non-Financial Institutions
    • Reference Template as required by Bank Negara Malaysia
    • Consent Form duly signed by Candidate(s)
    • Request Letter
    • Consent Form duly signed by Candidate(s)

    We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.