MYAirline appoints Zurich Malaysia as official travel insurance provider

MYAirline passengers can obtain MYAirline Travel Insurance (initially introduced as MY Travel Shield in February*) to safeguard their journey against inconveniences and mishaps. The opt-in for this protection is seamless as it has been embedded as part of the flight ticket purchase journey for a hassle-free, simple and straightforward process.

MYAirline Travel Insurance is a customised travel insurance that covers delayed flights or cancelled trips; lost, damaged, or delayed luggage; emergency medical treatment during travel; and COVID-19 benefits. This is particularly useful when COVID-19 infections continue to exist after travel borders have opened.

It is a timely introduction as there is a renewed surge of demand in domestic travel for both business and leisure. The pent-up travel and resumption of air travel recorded by Malaysian airports augurs well for travel protection. In December 2022 alone, there were 6.8 million passenger movements, contributing to a substantial annual growth in the travel industry for year 2022. Now, MYAirline passengers can opt to be protected starting from an additional RM25 for either one-way or return flights up to an insured sum of RM100,000 in case of accidental death or permanent disablement.

MYAirline’s current route network comprises of eight domestic destinations, undertaking 30 flights per day. The airline receives continuous support from its community by flying approximately 5000 daily passengers in the second month of operations.

MYAirline Chief Executive Officer Rayner Teo, said “We strive to deliver a product and service that is not ‘just as good’ but that is better. One area which we focus on is customer service experience and reliability, which includes safety. Zurich Malaysia understands our requirements and has the global expertise to provide the best-suited solutions for our passengers. I have confidence that their strategic solutions can propel us forward in our mission to be the preferred and trusted airline, providing safe, reliable, and affordable air travel.”

Zurich Malaysia Country Head, Junior Cho, said “This is another milestone for us in our effort to create brighter future together with and for Malaysians. We are firm believers of embracing collaboration to widen our touchpoints and provide solutions that meet the needs of Malaysians and offer peace of mind. This is a great opportunity for us to put into action our care for what matters, with a like-minded organisation. We are thrilled to be appointed by MYAirline and look forward to embarking on this exciting journey together.”

In addition to travel insurance, Zurich also provides a comprehensive range of insurance and takaful propositions for Malaysians, covering both Life and General solutions. Zurich is the only international insurer in Malaysia to hold all four insurance and takaful licences from Bank Negara Malaysia.

*MYAirline Travel Insurance was initially named MYTravel Shield. This name change will be reflected on all material by end March 2023. The product’s specifications and coverage however remain unchanged.

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MYAirline Travel Insurance (Domestic)

This product provides compensation in the event of injuries, disability or death caused by accident, medical expenses incurred as a result of accident or illness, travel inconvenience and travel assistance for your domestic journey in Malaysia. This product also provides compensations in the event you are infected with COVID-19.