What We Stand For

Creating a brighter future together

The world is transforming at an unprecedented pace and so have we, at Zurich, evolved our purpose and values to fulfill the needs of our customers, remaining relevant as always. Putting our customers at the heart of all that we do while holding ourselves to the highest standards of integrity is our “guiding star” in this changing world. This means our customer-focused approach emphasises cohesion; serving every commercial and retail customer in a personal, effective and uniquely Zurich way.

A brighter future is where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging. Everything we do is guided by a clear set of values to ensure that the future belongs to everyone and is achieved together. We are optimistic, caring, and reliable. With forward-thinking, determination and a sense of togetherness, we have spent the last 150 years going above and beyond to protect the people who put their trust in us, understanding the magnitude of responsibility we carry.

At Zurich, we deliver on our promises and stand up for what is right. We recognise the dramatic changes happening in our societies, whether driven by climate change or the effects of technology on work and the way we live our lives. Therefore, we are committed to shape a future in which we can all thrive together even though we live in an area of unprecedented change.

Sustainability

At Zurich, embracing sustainability and embedding it into the core of our culture, our purpose and our values demonstrate our responsibility towards our society and the environment. We believe we can have a positive impact in our role as insurer, investor, employer and in society.

Together, we invest resources to help communities build a resilient society and create a brighter future. For Zurich, being a responsible and impactful business is more than a story we tell. It’s a principle that informs and is reflected in every action we take. We believe in doing the right thing by the people and the planet. It’s who we are.

Let's create a brighter future together!