Savings Booster Super Early Bird Campaign
From now until 27 September 2024, get an extra 12.5% Guaranteed Cash Back in your first policy year when you attach Savings Booster to the new Zurich Prestige Cover plan!
MediAfya+ Early Bird Campaign
From now until 29 October 2024, get a Decathlon gift voucher worth up to RM250 when you attach MediAfya+ to the new Takaful Term 80 plan!
‘Sorakan Kebebasan’ Campaign
From now until 16 September 2024, enjoy contribution cashback of up to 2 months when you sign up for Takaful Al-Shams or Takaful ProSecure!
Government Mortgage Reducing Term Takaful
From now until 31 December 2024, safeguard your home financing with LPPSA and receive a Xiaomi Smart Camera C300!
Terms and conditions apply.
Loyalty Reward Campaign
Special invitation to Zurich Life loyal customer: Get a mystery gift or cash reward up to RM1,000!
Terms and conditions apply.
New Roadside Assistance Number
Starting 1st June 2023.
24-Hour Hotline: 1-300-88-5566
WhatsApp: +603-7989 0345
Want to know the importance of towing your car to a panel workshop?
Zurich Cares
Conservation and reforestation efforts in Merisuli, Sabah.
Personal Accident (PA) 1-Hour Approval
Terms and conditions apply.
Book an appointment for online branch services
Experience our newly created appointment platform where you can connect with our branch staff digitally for your Insurance & Takaful needs.
Just got into a minor motor accident?
No worries, just WhatsApp us and your claim will be processed within 1 hour! Terms and conditions apply.
24/7 Self Serve Convenience
Access your policy/certificate details, claims status, adjusters contact details and many more by just contacting our Zurich Call Centre.
Voice of Our Customers
Your suggestions, feedback and even complaints will be looked into individually. Scan the QR code or press the button below to share your thoughts.
Would You Recommend Zurich?
Your opinion will help us better understand your needs.
What would you like to do today?
Get in Touch
Zurich Call Centre
Mondays - Fridays
8:30AM - 5:15PM
1-300-888-622 (within Malaysia)
+603-2109-7999 (outside Malaysia)
You may also drop us a line using this enquiry form
Zurich Roadside Assistance
(24-Hour Hotline)
+603-7989 0345
(for WhatsApp chat and local landline calls only)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
Zurich Courtesy Car Programme
Mondays – Fridays:
9:00AM - 6:00PM
Saturdays:
9:00AM - 1:00PM
(excluding Sundays and Public Holidays)
Important Notice
Temporary Closure of Sandakan Branch
We regret to inform you that our Sandakan branch will be closed today, 19 September 2024, due to an unexpected power failure.
For any assistance or inquiries, please be informed that all calls to the Sandakan branch will be redirected to our Call Centre, where our team will be ready to support you. Alternatively, you may call our Call Centre at 1-300-888-622.
We apologise for any inconvenience this may cause and appreciate your understanding.
Thank you for your patience.
Implementation of e-Invoicing
In line with the Government's plan, Zurich Malaysia will be implementing e-invoicing from 1 August 2024 and start issuing validated e-Invoices to customers for all transactions starting 1 July 2025 onwards.
Update to IHP Mobile App
We are thrilled to announce that our Third-Party Administrator (TPA) – Integrated Health Plans (IHP), has just introduced IHP Health Concierge, a brand new mobile app designed to elevate your overall experience with a host of improved features! The existing mobile app will cease to function effective 1st September 2024. Don't miss out on the latest features and improvements!
General Insurance & General Takaful
Integration of Segamat Branch customer service operations into Melaka branch
As part of our continuous efforts to improve business efficiency, please be informed that our Segamat branch customer service operations will be integrated into our Melaka branch.
With effect from 1 April 2024, counter services will be offered at our Melaka branch located at:
110, 111 and 112, Taman Melaka Raya, 75000 Melaka.
Tel : 06-2821220
Fax : 06-2818380
If you need any assistance, please contact our Melaka Branch our our Call Centre at 1-300-888-622 (Mondays to Fridays; 8:30am - 5:15pm)